Adventure Hub Manali

Cancellation and Refund Policy

Last updated: October 2026

Plans change — especially on mountain holidays. Here is how cancellations and refunds work, in plain language.

Cancelling your booking

If your plans change, call or WhatsApp us at +91 85806 12267 as early as you can. The notice period and any cancellation charges that apply to your booking are the ones explained and agreed with you at the time of booking — we make sure you know them before you pay anything.

Weather-related changes

When weather or river conditions force us to postpone an activity, you are offered a rescheduled slot or an alternative activity where possible. If no reschedule works for you, the cancellation terms agreed at booking apply.

Refunds

Refunds, where applicable, are processed according to the terms confirmed with you at the time of booking. Because each activity and operator has different conditions, we state the refund terms for your specific booking clearly before any payment is made. To raise a refund request, contact us directly with your booking details.

No-shows and late arrivals

If a participant does not arrive at the agreed meeting point at the confirmed time, the activity slot may be released, and the terms agreed at booking apply. Call us if you are delayed — we will help where we reasonably can.

Questions

Unsure about the terms that apply to your booking? Ask us before you confirm — we would rather explain everything up front. Reach us at +91 85806 12267, any day, on call or WhatsApp.

Questions about this policy? Call or WhatsApp +91 85806 12267 or write to us at Kullu - Manali Rd, Dobhi, Duwara, Manali, Himachal Pradesh 175129.